GRENVILLE MUTUAL INSURANCE COMPANY

Code of Principles & Personal Conduct

Grenville Mutual Insurance Company (GMI) employees are professionals who must have a number of important character traits.  Staff members make specialized and moral judgments that serve the interests of the company and policyholders.  Therefore, GMI and its employees have a stake in the performance of its individual staff members.  The Code of Principles and Personal Conduct applies to the behavior of staff members when performing their assigned job duties or representing themselves as a member of GMI outside the workplace.  Staff of GMI are committed to providing professional services, competently and with due care.

As a staff member you will be:

• committed to a high standard of behavior and strive to achieve it in your work.  "Doing the right thing, even if nobody is watching"  (Integrity)

• reliable and take responsibility for your conduct and obligations. (Trustworthy)

• dedicated and committed to the success of the company and support decisions made and steps taken to meet and/or exceed company goals. (Loyal)

• truthful and impartial, and act fairly with regard to the interest of yourself and others. (Objective)

• committed to continually upgrade and develop your skills to enhance your level of knowledge. (Competent)

• aware of your duties and responsibilities and shall carry on work in a manner that will enhance the image of the company. (Responsible)

• capable of adjusting readily to different conditions and are willing to make concessions when in the best interest of the company. (Flexible)

GRENVILLE MUTUAL INSURANCE COMPANY

OUR COMPANY, OUR COMMITMENT